| |
Terms & Conditions
- These terms apply to domain name registration and Internet services provided by FedWeb Internet Solutions.
- In the following, 'we', 'our', or 'us' means FedWeb Internet Solutions,
and 'you', 'your' or 'the customer' means you the subscriber to our services.
'Services', or 'account' refers to services provided by us to you.
- You are required to adhere to these terms and conditions or any Acceptable
Use Policies (AUP) as and when we publish these. If you breach these terms
or those of our AUP we reserve the right to terminate your account with us
at our sole discretion without notice or refund.
- Payment for our services is required in advance. You will be notified when
renewal fees become due and will be expected to pay them within 30 days of
notification. If payment is not received within this period the services may
be suspended or cancelled.
- We will attempt to register your domain names immediately, but it is possible
for names to appear to be available when placing an order but in reality to
have been registered by someone else (there is a lag in the whois database
being updated after registration occurs). If you register a name that subsequently
turns out to have not been available we will of course issue a full refund.
We cannot be held responsible for any other costs incurred in connection with
this; you should check with us before publicising them in any way.
- You should ensure you know the expiry date of your domain names and endeavour
to renew them in good time before expiry. We will send reminder emails to
the account address as registered on our control panel in good time before
renewal is due. But we cannot be held accountable if you do not receive these
emails and a domain name is deleted due to non-renewal. It is very important
that you keep your account email address up to date using our web control
panel.
- Once an order has been received, either by telephone, fax, email or via
our online ordering system, all fees become due. Once a domain has been registered
it isn't possible for us to delete the domain, so we therefore cannot offer
refunds for unwanted domains.
- As part of the registration process, you are required to provide certain
information and to update this information to keep it current, complete and
accurate. This information includes: (i) your full name, postal address, e-mail
address, voice telephone number, and fax number if available; (ii) the name
of an authorized person for contact purposes in the case of a registrant that
is an organization, association, or corporation.
- You acknowledge that providing inaccurate information or failing to update
information promptly will constitute a material breach of this Agreement and
will be a basis for cancellation of your domain name.
- You acknowledge that we may make some of the information that you provide
during the registration process publicly available as required by the registry
for your domain name. Additionally, you acknowledge that the registry fro
your name may impose guidelines, limits and/or requirements that relate to
the amount and type of information that we may or must make available to the
public or to private entities. We will not otherwise disclose your information
to any third party unless it is required to maintain your domain name. You
may request a copy of your information in our possession to review, modify
or update such information.
- In addition to our terms and conditions as set out here, you must also
agree to be bound by the terms and conditions of the registries we use to
secure your domain name, specifically:
- For .uk domains, see here: http://www.nic.uk/ref/terms.html.
- For .com/net/org/biz/info domains, see here: http://www.inww.com/policies/gtldtermcond.php3.
- For .xx.com/.xx.net CentralNic second level domains, see here: http://www.centralnic.com/page.php?cid=59.
- You also agree that any dispute arising from your domain registration will
be bound by the appropriate dispute resolution policy, specifically:
- For .uk domains, see here: http://www.nominet.org.uk/ref/drs.html
- For .com/net/org/biz/info domains, see here: http://www.icann.org/udrp/udrp.htm.
- In addition, you agree to indemnify us for all costs resulting from any
such dispute.
- When registering a domain name, you must have the right to use the name
and by registering it you are confirming that you do have that right.
- If you sell or transfer ownership of a domain, there will be a charge levied
by our registrars for changing the owner's name/address details, you will
be liable for this charge.
- If you with to transfer your domain to another host there will be a administration charge of £75 per domain, this charge must be paid in full before we release the domain.
- You may cancel your service at any time, but you must give us at least
30 days notice in writing of your intention to cancel. No fees for unused
months of a service provided by us are refundable.
- We reserve the right to take legal action to recover any debts.
- We reserve the right to apply an administration charge for late or non-payment
of an account. This fee shall not exceed £150 + VAT plus the amount outstanding.
- You may not use our internet services to promote, distribute or advertise:
- Pornography or other obscene material.
- Firearms and other weapons.
- Racist or other menacing material.
- Material which breaches a third parties intellectual property rights
including copyright or other trade secrets.
- SPAM email, including bulk email software and lists of email addresses,
except where all of the addressees have given their permission.
- Other libelous or illegal activities or activities deemed to be in
breach of the Data Protection Act.
- You may not use our internet services to abuse or deny service to other
internet users. This includes, but is not limited to, mailbombing and sending
abusive email.
- We will not host or advertise domain names which in themselves could be
deemed offensive to others.
- Where we advertise your domain name as 'for sale', we make no guarantees
that the name will be sold. You are responsible for dealing with the sale
of the domain name. We will not be responsible for any losses incurred by
either the seller or the purchaser. We will endeavor to display the name for
a minimum of one year, and we may contact the seller periodically to ensure
a domain name is still for sale.
- You must not promote services we supply, or your own sites hosted on or
forwarded to by our servers, using methods such as bulk emailing or excessive
news group postings, or posting to newsgroups whose charter specifically prohibits
advertising. You must also not use any webspace provided to diseminate large
files, such as mp3 samples etc.
- You must not use our servers to send Unsolicited Commercial Email (UCE)
or Unsolicited Bulk Email (UBE)
- We reserve the right to suspend or terminate any account or service at
our sole discretion.
- Where it says "Unlimited" in any of the specifications or features for
our products or services, this means that we do not explicitly impose any
limit. There may be practical limits on the usage of these features however.
- We are not responsible for any use you make of our services. In addition
you agree to indemnify us against any of the effects of your use or misuse
of our services, or claims resulting from that use or misuse.
- We shall take reasonable measures to endeavour to maintain our services,
but you will not be eligible for any compensation because of any loss or unavailability
of any service we provide. We reserve the right to change any service at any
time.
- We shall not be held responsible for any loss however caused resulting
from any suspension or unavailability of any service.
- You are responsible for any material stored on our servers. We shall not
be held responsible for any loss, however caused, of this material.
- You are required to keep the contact details you provided to us up to date.
We may use these addresses to contact you by post or email from time to time,
but these addresses will not be passed to any other companies, unless required
in order to register a domain name.
- You will keep your password secret and will not disclose it to any third
party. You will notify us and change any password you believe has been compromised.
- The email facilities we provide are intended to allow you to provide a
professional presence for you or your customer's domains, they are not to
be used to provide a general purpose email service like hotmail.
- These terms and conditions shall be governed by and construed in accordance
with the laws of England and the customer agrees to submit to the exclusive
jurisdiction of the English courts.
- If any part of these terms and conditions or any associated Acceptable
Use Policies shall be held invalid or unenforceable, this shall not affect
the enforceability of any other part of these terms and conditions and Acceptable
Use Policies.
|
|
|
